Customer feedback is important to us. If you have used our services, please use this page to write a review of how you found us. Please note that your email address will not be displayed on our website or used for marketing purposes.

Submit your review




Create your own review

Average rating:  

 22 reviews

by Diane Beasley on 181 Respin
Bathroom update

I had a very old bathroom in dire need of updating and having used 181 on numerous occasions previously, approached them for a quote. I explained what I wanted and within the space of a couple of weeks, the job was underway. The overall finish has far exceeded my expectations; every little detail has been completed to an extremely high, professional standard. The lads themselves were also immensely respectful and I was always asked if I was happy with the work that had been carried out before they moved on to the next thing. Can’t thank these lads enough – highly recommended.

by Maria Mackenzie on 181 Respin

Excellent very prompt and reliable service with Lee and Chris.Very friendly, reasonable priced and would def recommend and use again.

by J Westhead on 181 Respin
New boiler

First time in more than a decade we’ve had a piping hot shower. Absolutely delighted with our new boiler, fitted by Chris and Matthew. It was a great price and Chris as always goes over and above to ensure you have everything you want. ( For instance he took extra time to tidy up some really old pipes and rearrange the plumbing for my washing machine so it was neater) Very happy to reccommend 181 Respin.

by Trudi on 181 Respin
Service service service

Call to 181 5starsArrived on time 5 starsEngineer customer service 5 starsPrices 5 starsI called 184 because my washer dryers drum had stopped spinning, engineer came out told me what it was and gave me several options.Didn’t try to mislead me, did the job I asked and all with a smile and chat too.Would highly recommend them.Thank you

by L blanchard on 181 Respin

My gas cooker wasn’t reaching correct temperature.chris from 181came out and sorted the problem out ,I definitely would. Use them agaih

by Penelope Driscoll on 181 Respin
Brilliant Service

I used 181 RESPIN about 8 or 9yrs ago when they were based in Stoke. Their customer service was great then and I’ve Just bought another from them, now based next to The Range. I wasn’t too happy with the one I chose originally & they swapped it for another with no problem at all. I would highly recommend them, always helpful and always smiling!

by Gladys Wood on 181 Respin
Washing machine

I have used 1-8-1 for the first time and I cannot praise there service

I have used 1-8-1 for the first time and their service has been second to none from my initial phone call to their office. The engineer arrived on time ,quickly diagnosed the fault and carried out the repair efficiently with care and no inconvenience whatsoever. I shall certainly use this company in the future.

by Ellie Hudson on 181 Respin
Would not use any other company!

My recent washing machine was fitted and they took away my old one which I bought from them about 18 years ago (it had a 6 month guarantee!!), the company seems to have based its ethics is customer service, no bullshit, no fancy promises, just good genuine customer service and you can’t argue with that. I’m looking now to replace my gas oven with them!

by gary blake on 181 Respin
Easy choice for Landlord

I use 181 to provide and maintain my washing machines & Dryers in 6 properties and also do all the Gas Safe and plumbing works.
Nothing is to much for them, and work is away done quickly and efficiently. They have also fitted new boilers when needed and again this is done neatly and promptly.

by Chris Rodham on 181 Respin
Boiler service

General service on central heating boiler. No problems with boiler but small gas leak found on gas main feeding boiler. Nightmare scenario of having to lift the whole kitchen floor. Alternative solution offered and completed by 118 respin. Great job

by Claire Hampson on 181 Respin
Range cooker repaired at my convenience.

The element blew in my range cooker just as we were moving house, Respin called that day to check the parts required and kept me informed of the order status, they arranged to fit the part after work so unlike most repair firms I did not have to book time off so they could come round. Excellent all round service and a nice bunch of chaps too.

by Anne on 181 Respin
Great service = Great outcome !

Brilliant Service – very helpful and supportive.
Explained the issues, options and solutions, clearly and in practical terms. Have used this company following personal recommendation and cannot fault their response and efficient work. Highly recommended. Well done. Thank you.

by gary blake on 181 Respin
Top Service Every Time

Theses guys are great. As a landlord I need people who can work with me to support my properties & tenants. They provide washing machines and dryers for all the houses and service the heating systems every year too.
Always reliable and keen to go the extra step whatever is needed. Faultless.

by Anne Styles on 181 Respin
Brilliant Service

Contacted 181 Respin and discussed problem with Gas Fire.
Prompt appointment arranged. Attended to the fire in a very efficient way. Reassurring and professional in approach and manner.
Brilliant service. Highly recommended .

by Mrs Naomi Mumford on 181 Respin
Naomi Mumford

I had broken the door handle on my washing machine which made it unusable. I contacted 181 Respin, who responded promptly to an answerphone message (within 20 minutes!) The repair was booked and completed the following day within 20 minutes. What impressed me the most about the service provided by 181 Respin, is that unlike other repair services, they arrived on time and they give a clear competitive price estimate.
I would highly recommend 181 Respin for speed of repair, and will definitely be a return customer.
Naomi Mumford

by jools lawrence on 181 Respin
cooker/washing machine/condenser dryer

wouldnt go anywhere else..181 have helped us several times over the years and with a big family it can be expensive buying new each time theres a fault, id always enquire here first…a friendly and reliable service!

by jonn craven on 181 Respin
aeg washing machine

Many thanks to the guys at 181. I had a intermittent spin fault and as the machine was 12 yrs old I had thought it was time to pay £££ to get a new one. I phoned to see if they had any decent 2nd hand ones but they advised to check the motor brushes. The brushes were dead and the motor bearing rough so they found an old motor , put new brushes in and the machine is now working fine!
Many thanks

by helen west on 181 Respin

My mums cooker had stopped heating so i rang 181 respin and they were so helpful.they came out within 24hrs with the part and fitted it…oven is now working.will definitly be using them again and recommending them to friends and family…thankyou very much!!

by Kay on 181 Respin
Washing machine – excellent customer service

I bought my second washing machine (the first of which lasted more than 5 years) from 181. they were prompt, courteous and efficient. I had recurring problems with the new machine, which they willingly dealt with each time and in the end were completely honest about its prognosis, offering me a different (and better) machine as a replacement. I would highly recommend their service to anyone.

by Ken on 181 Respin
Gas cooker

The grill on our gas cooker got faulty and ceased to work. We called 181 respin who were very helpful. They came when they said they would and fixed the cooker promptly efficiently and at a very reasonabe price. If I ever need anyhing else fixing I will certainly call 181 respin. I would definitely recommend them. Our cooker is working like new. Thank you 181 Respin

by Katie on 181 Respin
181 give new life to broken appliances!

When my dishwasher stopped working, I thought I would have to buy a new one. With a baby on the way, this was the last thing I wanted to spend money on. I called 181 Respin as a last resort just in case they could help.

Even though I live slightly outside of Plymouth, Chris came over immediately and was incredibly helpful. Chris took the appliance away for repair and quickly diagnosed and fixed the problem, before returning it good as new. The price was very reasonable too, and a huge saving over the cost of a new appliance!

To anyone with a broken appliance, I would definitely recommend giving 181 Respin a call.

by Jacky on 181 Respin
The best washing machine I have ever bought

181 Respin were recommended to me by a friend who is an electrician. I bought a reconditioned washing machine from 181 Respin over 4 years ago. The machine was very reasonably priced, and I can honestly say I consider it to be the best washing machine I have ever bought. The staff at Respin were really helpful. The washing machine was delivered promptly, fitted and they took my old machine away, which was great. I would recommend 181 Respin to anybody who is looking for a washing machine of good quality at a reasonable price.